You can permanently delete your PrepVibe account and personal data at any time — directly in the app, or by emailing us if you no longer have access to the app.

Option 1: Delete in the app

  1. Open the PrepVibe app and sign in
  2. Go to Profile → Settings → Privacy & Security
  3. Tap Delete Account
  4. Type DELETE to confirm, and submit

Your account is permanently deleted immediately after confirmation — this action cannot be undone.

Option 2: Request deletion by email

If you can't access the app, email us at gulabmac45@gmail.com from the email address linked to your account (or with your registered mobile number) and the subject line "Delete My Account". We will verify your request and delete your account and associated data within 30 days.

What gets deleted

When your account is deleted, we permanently delete or anonymize:

Data we may retain for a limited time

DataWhy we keep itRetention
Purchase / payment records for PrepVibe ProTax, accounting, and fraud-prevention obligationsUp to 7 years, as required by Indian law
Backups containing your dataDisaster recoveryPurged on our routine backup rotation, typically within 90 days

This retained data is not used for any other purpose and is not visible in your (deleted) account.

Questions?

See our Privacy Policy for full details on how we handle your data, or contact gulabmac45@gmail.com.